Complaint form
Our values set a platform for what we believe will build long term sustainable success for the organisation. We want to work in a way that promotes our values and ensures we provide the best possible service for our clients, and best possible environment for our team.
Mazars is committed to dealing responsibly, openly and professionally with:
- concerns raised internally, that partners or team members may have about possible malpractice within Mazars firms,
- concerns raised by persons external to Mazars (clients and other stakeholders) on the services provided by Mazars.
Who do Mazars’ complaint procedures apply to?
Alerts raised by all Mazars member firms Partners and staff, including those on permanent or fixed term contracts are taken into consideration through the Employee Whistleblowing Procedure below.
Alerts raised by persons external to Mazars are taken into consideration through the External Compliants Procedure below
Alerts raised externally concerning non Mazars members are not taken into consideration.
Employee Whistleblowing Procedure
This whistleblowing policy (the “Policy”) provides a mechanism for team members within each firm to raise genuine concerns, whilst offering protection from victimisation, harassment or disciplinary proceedings for those who do so.
External Complaints Procedure
We do our best to make everything work. If you are nevertheless not satisfied, you can share with us your comments by filling in the following form. We will get in touch with you to find a solution together.